Perky-Pet ID Subscription Terms

Effective: October 2026

These Perky-Pet ID Subscription Terms ("Subscription Terms") govern your purchase and use of Perky-Pet ID (the "Service"), an optional paid subscription offered by Woodstream Corporation ("Woodstream," "we," or "us") in the Perky-Pet Smart+ app (the "App"). These Subscription Terms supplement, and are incorporated into, our Terms of Use at www.perkypet.com/mobile-terms-of-use (the "Terms of Use") and our Privacy Policy at privacy.woodstream.com/privacy-policy. You can also find them in the App under App Settings > Privacy Policy Management. Capitalized terms not defined here have the meanings given in the Terms of Use.

If these Subscription Terms conflict with the Terms of Use, these Subscription Terms control only as to the Service. The Terms of Use control on all other matters, including disclaimers, limitation of liability, indemnification, governing law, and dispute resolution. By starting a free trial or purchasing a subscription, you agree to these Subscription Terms.

1. Eligibility

The Service is available only to individuals 18 years of age or older who are located in the United States, for personal, non-commercial use.

2. The Service

2.1 The Service uses AI-based image recognition to detect birds in video captured by your Perky-Pet smart camera feeder (a "Device"), identify their species, and notify you in the App. The Service is designed to recognize more than 3,000 bird species.

2.2 Video recordings in which a bird is detected are automatically saved to cloud storage. Each recording is kept for 30 days and then automatically deleted from your account, after which it cannot be viewed, downloaded, or recovered. You may view and download recordings in the App until they are deleted. Deletion from your account does not mean every copy is immediately erased; residual copies may remain in backups, logs, or our service providers' systems as described in our Privacy Policy.

2.3 Identifications are generated automatically and may be incorrect or incomplete. The Service may miss birds, misidentify species, or flag objects that are not birds, and notifications may be delayed or not delivered. Do not rely on the Service for scientific, regulatory, or wildlife-management purposes.

2.4 The Service is not a security or monitoring service. Cloud storage is not a guaranteed backup; download any recordings you want to keep.

3. Plans, Free Trials, and Billing

3.1 Plans. The Service is offered as a monthly or annual subscription, purchased through Stripe Checkout. Plan details and prices are shown at checkout. Each subscription covers one Device; a separate subscription is required for each Device.

3.2 Automatic renewal. Your subscription renews automatically at the end of each billing period at the then-current price. You authorize us, through Stripe, to charge your payment method for each renewal until you cancel.

3.3 Free trials. We may offer a free trial at our discretion; you are not entitled to one. Unless you cancel before a trial ends, your paid subscription begins and you will be charged when the trial ends.

3.4 Taxes. Applicable sales taxes are calculated and shown at checkout and charged with your subscription fee.

3.5 Other costs. Your fee covers the Service only. You are responsible for your Device, your mobile device, internet and data charges, and any other costs of accessing the Service.

4. Cancellation and Refunds

4.1 You may cancel at any time in the App. Cancellation takes effect at the end of your current billing period, and you keep access to the Service until then.

4.2 All fees are non-refundable, including for partial billing periods and unused time, and including if the Service is changed, interrupted, or discontinued or your access is suspended or terminated, except where a refund is required by applicable law.

5. Failed Payments

If a payment fails for any reason, we may suspend or terminate your access to the Service immediately. We may, but are not required to, work with you to resolve the issue.

6. Changes to Prices and These Terms

We may change the Service's prices or plans or these Subscription Terms. Changes take effect when posted, except that a price change or other material change to your subscription applies starting with your next renewal, after any notice required by applicable law. If you do not cancel before a change applies to you, you accept the change.

7. Activation and Devices

7.1 The Service activates when you complete payment and link your subscription to a Device in the App. Your subscription period does not begin until a Device is linked. Once active, the subscription period runs continuously and cannot be paused.

7.2 Where supported by your version of the App, you may move your subscription to a different Device during your subscription period. Recordings stay with the Device that captured them. If a Device is replaced, reset, or transferred to someone else, you lose access to that Device's recordings.

8. Household Members

You may invite others to join your household in the App, which gives them access to your Devices, notifications, and recordings. Household members are bound by the Terms of Use. You are responsible for whom you invite and for their use of the Service, and you may remove a household member at any time in the App.

9. Your Recordings

9.1 As between you and Woodstream, you own your recordings. You grant Woodstream and its service providers a non-exclusive, royalty-free license to store, process, analyze, and display your recordings and related data to provide, maintain, and improve the Service, including to train and improve our AI models. Personnel of Woodstream and its service providers may review recordings for these purposes. Recordings are not User Contributions under the Terms of Use.

9.2 Recordings are stored as generated by your Device. We do not edit them and are not responsible for their content or quality.

9.3 The Service does not include public sharing. If you download and share recordings, you are responsible for that sharing.

9.4 Your Device records video and audio. You are responsible for placing and using it lawfully, including under laws on privacy and on recording conversations, some of which (including Pennsylvania's) require the consent of everyone recorded. Do not position your Device to capture areas where others have a reasonable expectation of privacy.

10. Privacy and Data Location

Our Privacy Policy describes how we handle personal information in connection with the Service. You can also find it in the App under App Settings > Privacy Policy Management > Privacy Policy. Recordings are hosted in the United States. Recordings and related data may be transferred to and processed outside the United States only to troubleshoot software issues, resolve support requests, and fulfill privacy rights requests.

11. Service Availability and Changes

11.1 We and our service providers may perform maintenance that interrupts the Service. We will try to give advance notice where practicable.

11.2 We may modify, add, or remove features of the Service, or discontinue the Service, at any time. We will try to give advance notice where practicable.

12. Force Majeure

We are not liable for any failure or delay in providing the Service caused by events beyond our reasonable control, including natural disasters, fire, flood, epidemics, war, terrorism, civil unrest, government action, cyberattacks, malicious code, and failures of power, telecommunications, internet, hosting, or other third-party providers.

13. Contact

For questions about the Service, call 1-855-737-5973 or visit www.perkypet.com/contact-us.