Questions about Perky-Pet® 2-Tier Panorama Bird Feeder - 4.5 lb Seed Capacity

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Q.I love this feeder, but after 3 years and 3 bears that batted, yanked and squashed it I need new plastic parts that hold the seed. Is is possible to purchase these items?
A.

Replacement parts are not available, however, all of our feeders are covered by a 1-year replacement policy. Please contact us directly at 855-737-5973 for assistance, we're happy to help.

Q.I plan on attaching a small tray under the feeder to catch debris and also encourage doves to feed. On existing model (broken) I have run a 1/4" threaded rod from bottom to top to secure tray on bottom and provide hanging loop on top. Could this be done on this feeder? What is outside diameter of the plastic tube? What is total length of feeder?
A.

We don't have any recommendations available for altering this feeder. The feeder is 8 1/4" wide and 23 1/3" tall.

Q.How do you fill the bottom reservoir?
A.

Both seed reservoirs can be filled once the top has been removed.

Q.How do I take this apart to clean the bottom portion? There are no directions, and I can't figure it out.
A.

To take apart the feeder for cleaning, twist the reservoir off of the red plastic base.

Q.Is there a tray available for the Panorama to catch the spilled seed?
A.

We do not currently have a separate spillage tray available.


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