Perky-Pet® Squirrel-Be-Gone® Wild Bird Feeder

We’re sorry to hear about your experience with the Perky-Pet® Squirrel-Be-Gone® Wild Bird Feeder. The feeding ports are designed to remain securely in place during normal use. For best performance, make sure each port is fully seated and securely attached before filling the feeder. We also recommend checking the ports periodically to ensure they remain properly positioned and that the feeder is securely assembled. We appreciate your feedback and hope these tips help improve your experience.

Thank you for sharing your experience with the Perky-Pet® Squirrel-Be-Gone® Wild Bird Feeder. We’re glad to hear your feeder is still going strong. Replacement parts are available for some components, depending on the specific feeder model. We recommend checking the model number on your feeder to identify the correct replacement parts. For the best results, please use humane and appropriate methods when managing squirrels around your bird feeder.

We’re sorry to hear the squirrels were able to damage your feeder. Squirrels can be very persistent, especially when bird seed is easily accessible. For best results, make sure the feeder is positioned at least 10 feet away from trees, structures, and other surfaces that squirrels could use to reach or jump onto it. Using a properly sized squirrel baffle can provide an additional barrier. We appreciate your feedback about the plastic and decorative leaves and will share it with our product team.

We’re sorry to hear about the issues you experienced with the Perky-Pet® Squirrel-Be-Gone® Wild Bird Feeder. For cleaning, we recommend removing the remaining seed and debris, then washing the feeder with warm, soapy water and thoroughly rinsing and drying it before refilling. Regular cleaning can help prevent seed buildup, especially after wet weather. To help keep seed dry, placing the feeder in a sheltered location protected from rain can also help. We appreciate your detailed feedback regarding the bent perch, detached metal ring, and cleaning access, and we’ll share these comments with our product team.

We’re sorry to hear about the issue with your Perky-Pet® Squirrel-Be-Gone® Wild Bird Feeder. We understand how disappointing it is to have a feeder perform well for many years and then have an issue with a replacement so soon. The tension springs and clips are important to the feeder’s squirrel-resistant mechanism, and the feeder should be checked periodically to make sure these components remain properly seated and intact. If the spring or plastic clip becomes damaged, the feeder should be discontinued until the component can be replaced. We appreciate you sharing your experience and feedback with us.

Thank you for sharing your feedback. We’re sorry to hear about the damage to your feeder and the frustration this has caused. Squirrels can be very persistent and may damage feeders when they are able to repeatedly access them. To help reduce squirrel damage, we recommend placing the feeder at least 10–12 feet away from trees, fences, or other structures squirrels can use to jump from, and using a properly sized baffle if the feeder is mounted on a pole. Keeping the feeding area clean of spilled seed can also help reduce squirrel activity. We’d also like to remind you that this feeder is covered by a 1-year warranty. If your feeder has been damaged or you are experiencing an issue that may be related to a product defect, please contact our customer service team with your purchase information, and we’ll be happy to assist you.

Thank you for sharing your feedback. We'd like to clarify our warranty coverage, as there may be some confusion. All Droll Yankees bird feeders are backed by a 2-year limited warranty covering defects in materials and workmanship and a Lifetime Warranty Against Squirrel Damage, providing protection if squirrels damage the feeder during normal use. We understand how important warranty coverage is when purchasing a quality bird feeder, and we appreciate the opportunity to clarify our policy. Thank you for your feedback.

Thank you for sharing your feedback. We’re sorry to hear about the trouble you’ve had with the feeder. We understand how frustrating it can be when squirrels damage the feeder and cause seed to spill. Squirrels can be very persistent, and we recommend placing the feeder away from trees, fences, and other structures squirrels can use to jump onto it, or using a squirrel baffle can also help maintain proper operation. Our bird feeder is backed by a 1-year warranty, and we’d like the opportunity to help resolve this issue. Please contact our customer service team by phone so we can discuss the damage, troubleshoot the problem, and determine the best solution for you. Thank you for bringing this to our attention. We appreciate your feedback and the opportunity to make it right.

We appreciate your feedback and are sorry to hear that you've experienced durability issues with two feeders. The Perky-Pet® Squirrel-Be-Gone® Wild Bird Feeder is designed to provide long-lasting performance, so we understand how disappointing this experience has been. To help extend the life of the feeder, we recommend periodically checking that all components are properly aligned when reassembling after cleaning and avoiding overtightening any parts, as this can place additional stress on connection points. We're glad to hear the feeder performed well while in use and appreciate you sharing your experience with us.