Questions about Perky-Pet® Upside Down® Thistle Feeder - 2 lb Seed Capacity

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Q.My current 399 feeder has a tray (which I purchased separately) to catch dropped seed? Tray has a crack. How to I purchase a new one?
A.

Replacement parts are no longer available for our feeders; however, the feeder is covered by a one-year replacement warranty from the date of purchase.

Q.How do you fill the 399 feeder?
A.

When it's time to refill, simply slide the cap up along the hanging bail to access the feeder tube.

Q.How do they get the seed. I just have one straw like perch. Up for 2 wks and no birds.
A.

This feeder is specially designed for goldfinches. They can feed upside down, while other birds cannot, so this feeder is ideal for them. The openings for seed are located under each of the perches. This feeder comes with 2 plastic perches.

Q.What are the dimensions of feeder #399?
A.

The feeder is approximately 19" long and 2.5" in diameter. The feeder hangs approximately 4" below the hanger.

Q.Does the upside down thistle feeder come with seeds?
A.

Seeds are not included with this feeder.


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