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Most Recent Customer Reviews

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Review Rate
Review posted on swww.perkypet.com
November 10, 2019
Glass is ok; metal is insufficiently coated -RUSTS By Pbfoot

I feed hundreds of hummers but the birds stopped coming to this feeder because the METAL BOTTOM portion RUSTED and left the food unpalatable---can't blame them! Stick with the plastic; clean it often and if PP has replacement parts get them PS the birds don't care for the flower stick ons either, but if you remove them the bees will claim the feeder

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

We're sorry to hear that your feeder rusted. Our feeders are covered by a 1-year replacement policy. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance, we're happy to help!

Review Rate
Review posted on swww.perkypet.com
November 4, 2019
Great customer service By KB

I also am having issues with the bottom portion rusting. I called customer service and they were super nice and willing to replace the feeder with a comparable one with better reviews. I appreciated the good attitude and the great customer service.

Review Rate
Review posted on swww.perkypet.com
September 6, 2019
Disappointed By Linda

I have the same rust problem with the base of the glass and metal hummingbird feeders. I have two of them purchased this summer. When the hummingbirds avoided these feeders, I opened them to clean and replace the liquid. The remaining food was brown and the feeders obviously rusted inside. I am very disappointed with this product.

Response From Perky-Pet®
Lauren : Consumer Relations Representative

Hello Linda - Thank you for sharing this valuable feedback. We are sorry to hear that this occurred and would like to offer assistance. Our feeders are covered under a one year replacement policy. Please reach out to us directly at 1-855-PERKYPET (1-855-737-5973) for assistance.

Review Rate
Review posted on swww.perkypet.com
August 28, 2019
not good By Jenny

I bought this as my second hummingbird feeder and the birds do not use at all, I have replaced the nectar 3 times since I bought it via Amazon and nothing. The plastic one they go through like crazy but they never even perch on this one. And it rusts as in previous comments

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

We're sorry to hear the birds aren't visiting this feeder! To help entice them to try something new, we recommend removing established feeders from the area. Feeders are covered by our 30-day guarantee and 1-year replacement policy. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance, we're hapy to help!

Review Rate
Review posted on swww.perkypet.com
August 27, 2019
good product By Bigstick

need a seal between jar and base...can you provide one?

Response From Perky-Pet®
Lauren : Consumer Relations Representative

This feeder is not intended to have a seal betwen the glass bottle and base. Please contact us directly at 1-855-PERKYPET (1-855-737-5973) for assistance.

Review Rate
Review posted on swww.perkypet.com
August 19, 2019
Rust and paint chipping kept birds away By BK

Looks really nice, but the birds stopped coming. Upon inspection, the reason being is quite obvious...the top and bottom on the inside that holds the nectar, and where the birds feed from, are rusted and the paint is chipping away. Not sure if anyone else has had this issue, but it can’t be good for the birds. It’s to bad too, because I really liked the look of the red mason jar.

Response From Perky-Pet®
Jules : Consumer Relations Representative

Hi there! We are sorry to hear that your feeder has begun to rust! This product is covered by a one-year replacement policy, and we are happy to provide more information at 1-855-PERKYPET (1-855-737-5973). Feel free to give us a call!

Review Rate
Review posted on swww.perkypet.com
August 9, 2019
Very disappointed By Storm

This is my third feeder from perky pets My first 2 work fantastic, they have plastic bottoms This one is metal and the nectar turns brown from rust the first time I cleaned it Why not use the plastic like the others I love the design, but had to retire it

Response From Perky-Pet®
Jules : Consumer Relations Representative

Hi there! We're sorry to hear about your recent experience with this feeder! We'd like to know more about your experience, and would like to provide more information on our one-year replacement policy. Please contact our Customer Relations Team at 1-855-PERKYPET (1-855-737-5973). We're happy to help!     

Review Rate
Review posted on swww.perkypet.com
August 5, 2019
Rust made this unusable By Kat

So disappointed in this project. I loved the red jar and was so excited to try it out. However, I had the same problem as other people - it rusted and the rust ruins the nectar and the birds won't eat from it. I wish there was a replacement base made of plastic that wouldn't deteriorate. This was a gift from my son, so I don't have any receipts. Even with a receipt, I don't want another of these. I'll find something with better quality from some other company.

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

We're sorry to hear that your feeder rusted! Our feeders are coated to be rust-resistant and we appreciate you taking the time to share this experience. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance or with further recommendations. We're happy to help.

Review Rate
Review posted on swww.perkypet.com
July 28, 2019
Perky pet should be a responsible party By Birdie

I had the same experience as written about above. I had another empty Perky Pet feeder hanging next to a full Mason jar feeder and the birds wouldn't touch it. Fortunately the birds are smarter than the feeder designers! This is an attractive product ; why not just switch to a plastic bottom and replace it for those of us who bought the defective metal bottom? How could we have known this type of bottom might be defective and saved a receipt for more than a year? This shifts responsibility to the consumer when Perky Pets should have done proper product testing first!

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

We would like to know more about your experience with this feeder! Birds are creatures of habit, and they may be reluctant to try a new feeder even if established feeders are empty. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance, we are happy to help.

Review Rate
Review posted on swww.perkypet.com
July 26, 2019
Rusted out in less than 3 months. By moggy

This was a gift for Mothers Day. Now, less than 3 months later, the bottom tray that screws onto the jar has rusted out. There was no coating under the inner, small bowl of the bottom tray and it is badly corroded and turns the nectar orange. Birds won't feed from it.

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

We're sorry to hear about this! Our feeders are treated to be rust resistant and we are sorry to hear that this was not your experience. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance, we're happy to help.

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