- 7 Item(s)
Most Recent Customer Reviews
- 7 Item(s)
Very disappointed. The metal part has rusted and I can't use it. Would it hurt the birds to repaint it?Response From Perky-Pet®Kristen : Consumer Relations Representative
I'm so sorry to hear this happened. We don't recommend repainting it, but all our feeders are covered by a one-year replacement policy. Please contact us at firstname.lastname@example.org so we can start the process.
Review RateRusting metal a danger to hummingbirds
The hummingbirds loved the red color, but a year after purchase the metal bottom is rusting. We're not using it anymore out of concern for the health of the birds. If the manufacturer knew about the potential to quickly rust, they should offer a warranty long enough to cover the defect.Response From Perky-Pet®Kathryn : Consumer Relations Representative
We are sorry to hear that your feeder is rusting! Our feeders are all covered by a 1-year replacement policy. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance. We are happy to help!
Review RateGreat looks, poor design work!!!
I was given one of these feeders this spring. I thought it looked great but I had almost no hummer's feed at it all year long. When changing nectar I noticed inside developed rust where parts came together. I just clean the rust when refilling. I still couldn't figure out why no hummer's. Masked off the flowers and painted top of the base RED and removed tape from the flowers, refilled feeder and rehung the feeder. First day I had several hummer's feeding from the feeder but on the second day, I had lots of hummer's feeding even in multiple. The problem is the shiney metal base. The top of the base needs to be painted RED at the factory and the rust inside needs to be addressed to make this a great feeder...Response From Perky-Pet®Jennifer : Consumer Relations Representative
Thank you for taking the time to share this feedback. We have passed the information along to our Product Mangers and apologize for this experience.
Please feel free to contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) with any questions or for additional assistance.
Review RateRusty base, and no replacements available
The base of this feeder rusted the first summer I had it, and I've never been able to remove the rusty smell that repels the birds (the base leaks, too). Now I find that many other reviewers have the same problem, but the responses from Perky Pet just say the special coating should prevent rust! And now I see there are no replacement parts for this feeder. Couldn't you make a plastic cover with feeding ports for the base so that we can keep using the jar?Response From Perky-Pet®Patty : Consumer Relations Representative
We apologize for this experience and appreciate the feedback. This suggestion will be shared with our Product Managers. Our feeders are covered by a one year replacement warranty. Feel free to contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) with any additional questions.
Review RateMason Jar Hummingbirrd feeder
I am sorry to see all these reviews with the problem of rusting. I noticed that my hummers were not feeding and brought the feeder in and it had started to rust. t That is all I could think of as being the problem. I put up another feeder and thankfully, my hummers have returned. I purchased one of these as a gift and one for myself and now am embarrassed by this. It is pretty, but that is all. Will never buy another one. I have always used Perky Pet as my "gold standard" of hummingbird feeders, but will have to rethink that now.Response From Perky-Pet®Patty : Consumer Relations Representative
Perky-Pet® strives to create high-quality feeders for our customers and the birds to enjoy. We regret to hear that what was received did not meet these expectations.
The base of this feeder is powder coated to prevent rusting. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) so we can make this right.
Review RateUgh! Everything is disposable not meant to last
I love love loved this feeder til now one season later.... everything is super easy to clean, no dripping, BUT!!! the base is badly rusting and as far as I can tell on your site you can't buy "improved" replacement parts!!!!! What gives? I know for a fact that hummers like the glass feeders better had two feeders looked exactly the same one was glass the other plastic and used you switch em up and try fooling the hummers they always emptied the glass one so please don't go plastic but make some replacement parts I don't wanna throw out a perfectly good working feeder!!!!!!Response From Perky-Pet®Anthony : Consumer Relations Representative
We apologize that we do not offer the replacement part you are looking for. Our Product Managers are always working to make more replacement parts available, which makes feedback such as this very valuable. We offer plastic feeders as well as glass ones in order to provide a varied selection that accommodates all consumers' preferences.
Please feel free to call our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) with any additional questions.
Review Ratevery diaappointed
seams I'm not the only one with peeling paint off the glass jar, and metal base is rusting...Response From Perky-Pet®Lauren : Consumer Relations Representative
Thank you for sharing this experience. The glass bottle is painted on the outside and undergoes a treatment to prevent peeling. The base is also powder coated for rust resistance. We appreciate this feedback and have share these concerns with our Product Manager.
Our feeders are covered under a one year warranty. Please feel free to contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) so we may take this opportunity to make things right.