Items 11 to 20 of 116 total

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Most Recent Customer Reviews

Items 11 to 20 of 116 total

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Review Rate
Review posted on swww.perkypet.com
July 28, 2019
Perky pet should be a responsible party By Birdie

I had the same experience as written about above. I had another empty Perky Pet feeder hanging next to a full Mason jar feeder and the birds wouldn't touch it. Fortunately the birds are smarter than the feeder designers! This is an attractive product ; why not just switch to a plastic bottom and replace it for those of us who bought the defective metal bottom? How could we have known this type of bottom might be defective and saved a receipt for more than a year? This shifts responsibility to the consumer when Perky Pets should have done proper product testing first!

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

We would like to know more about your experience with this feeder! Birds are creatures of habit, and they may be reluctant to try a new feeder even if established feeders are empty. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance, we are happy to help.

Review Rate
Review posted on swww.perkypet.com
July 26, 2019
Rusted out in less than 3 months. By moggy

This was a gift for Mothers Day. Now, less than 3 months later, the bottom tray that screws onto the jar has rusted out. There was no coating under the inner, small bowl of the bottom tray and it is badly corroded and turns the nectar orange. Birds won't feed from it.

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

We're sorry to hear about this! Our feeders are treated to be rust resistant and we are sorry to hear that this was not your experience. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance, we're happy to help.

Review Rate
Review posted on swww.perkypet.com
July 22, 2019
RUST!!!! By Lizzie

I purchased 2 of these for gifts for my daughter and her friend. for the first few months I noticed we had quite a few hummingbirds, lately we have had none. No matter if I changed the nectar of not! Tonight I brought it in to clean it and I could smell the rust, no wonder there were no birds feeding from it! I have a soft spot for mason jars, so we were so excited to see this feeder! Now we can't even use it - so disappointed!

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

We're sorry to hear about this! Our feeders are treated to be rust resistant, and we are sorry to hear that this was not your experience. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance, we're happy to help.

Review Rate
Review posted on swww.perkypet.com
July 18, 2019
hummers love it, great customer service By Eric

The hummingbirds love this feeder! I did encounter a problem, the bottom developed some corrosion over time, which would have caused me to provide a much lower review rating, but the customer service was EXCELLENT when I contacted the company and they more than made it right.

Review Rate
Review posted on swww.perkypet.com
June 26, 2019
Great service By Fussy

Everything came as ordered and ahead of shedule all in great condition happy as i could be .

Review Rate
Review posted on swww.perkypet.com
May 25, 2019
Rusted By Jen

Very disappointed. The metal part has rusted and I can't use it. Would it hurt the birds to repaint it?

Response From Perky-Pet®
Kristen : Consumer Relations Representative

I'm so sorry to hear this happened. We don't recommend repainting it, but all our feeders are covered by a one-year replacement policy. Please contact us at consumers@woodstream.com so we can start the process.

Review Rate
Review posted on swww.perkypet.com
May 16, 2019
rusty parts, no replacements By love of the birds

like the size and quality of the product for washing,BUT the powder coat paint has come off the inside, not thinking this is very safe for the humming birds, feeding them rusty water. And you can not buy replacement parts.

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

We are sorry to hear that the powder coat on your feeder has come off! The feeder is covered by our 30-day guarantee and a 1-year replacement policy. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance, we're happy to help!

Review Rate
Review posted on swww.perkypet.com
May 14, 2019
Great feeder but the metal parts rust :o( By Sandy

This is my third year for this feeder and I loved the ease of filling and cleaning but now the metal parts are rusting and that makes the water rust for the hummers. SO sad when I changed the feed tonight and the water was a bit rusty. ALL the metal parts have deteriorated along with the rubber gasket thing. (And I clean it real good, dry it, and put it away (indoors) during the winter.) I'd like to order the bottom part if it isn't going to cost as much as the whole unit!

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

Hi Sandy,

We're sorry to hear that your feeder began to rust! These comments have been shared with our Product Mangers. The feeder is covered by our 30-day guarantee and a 1-year replacement policy. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance, we're happy to help.

Review Rate
Review posted on swww.perkypet.com
May 12, 2019
Leaky By Gera

Leaks despite rubber seal on base. I do clean and change nectar every 3 days so it's no BIG deal, but..... annoying just the same. Other styles are more user friendly, this one is more ornamental.

Review Rate
Review posted on swww.perkypet.com
May 7, 2019
Poor Choice of Materials By Costa

As many customers mentioned, the design of this feeder is good-but the metal used rusted. Not on the outside, rather the underside that is in direct contact with the nectar, inspite of regular cleaning. I never saw a single woodpecker or humming bird drink from this feeder. They drained older feeders in my yard. Luckily, the birds knew to stay away from the black rusty nectar. I have never experienced this before. The burden to recall the item should be on the merchant. Insistence that the customer retained their receipt is weak.

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

We are sorry to hear about this experience and would like to know more. The feeder is covered by our 30-day guarantee and a 1-year replacement policy. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance, we're happy to help!

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