Items 11 to 20 of 114 total

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Most Recent Customer Reviews

Items 11 to 20 of 114 total

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Review posted on swww.perkypet.com
July 22, 2019
RUST!!!! By Lizzie

I purchased 2 of these for gifts for my daughter and her friend. for the first few months I noticed we had quite a few hummingbirds, lately we have had none. No matter if I changed the nectar of not! Tonight I brought it in to clean it and I could smell the rust, no wonder there were no birds feeding from it! I have a soft spot for mason jars, so we were so excited to see this feeder! Now we can't even use it - so disappointed!

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

We're sorry to hear about this! Our feeders are treated to be rust resistant, and we are sorry to hear that this was not your experience. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance, we're happy to help.

Review Rate
Review posted on swww.perkypet.com
July 18, 2019
hummers love it, great customer service By Eric

The hummingbirds love this feeder! I did encounter a problem, the bottom developed some corrosion over time, which would have caused me to provide a much lower review rating, but the customer service was EXCELLENT when I contacted the company and they more than made it right.

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Review posted on swww.perkypet.com
June 26, 2019
Great service By Fussy

Everything came as ordered and ahead of shedule all in great condition happy as i could be .

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Review posted on swww.perkypet.com
May 25, 2019
Rusted By Jen

Very disappointed. The metal part has rusted and I can't use it. Would it hurt the birds to repaint it?

Response From Perky-Pet®
Kristen : Consumer Relations Representative

I'm so sorry to hear this happened. We don't recommend repainting it, but all our feeders are covered by a one-year replacement policy. Please contact us at consumers@woodstream.com so we can start the process.

Review Rate
Review posted on swww.perkypet.com
May 16, 2019
rusty parts, no replacements By love of the birds

like the size and quality of the product for washing,BUT the powder coat paint has come off the inside, not thinking this is very safe for the humming birds, feeding them rusty water. And you can not buy replacement parts.

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

We are sorry to hear that the powder coat on your feeder has come off! The feeder is covered by our 30-day guarantee and a 1-year replacement policy. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance, we're happy to help!

Review Rate
Review posted on swww.perkypet.com
May 14, 2019
Great feeder but the metal parts rust :o( By Sandy

This is my third year for this feeder and I loved the ease of filling and cleaning but now the metal parts are rusting and that makes the water rust for the hummers. SO sad when I changed the feed tonight and the water was a bit rusty. ALL the metal parts have deteriorated along with the rubber gasket thing. (And I clean it real good, dry it, and put it away (indoors) during the winter.) I'd like to order the bottom part if it isn't going to cost as much as the whole unit!

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

Hi Sandy,

We're sorry to hear that your feeder began to rust! These comments have been shared with our Product Mangers. The feeder is covered by our 30-day guarantee and a 1-year replacement policy. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance, we're happy to help.

Review Rate
Review posted on swww.perkypet.com
May 12, 2019
Leaky By Gera

Leaks despite rubber seal on base. I do clean and change nectar every 3 days so it's no BIG deal, but..... annoying just the same. Other styles are more user friendly, this one is more ornamental.

Review Rate
Review posted on swww.perkypet.com
May 7, 2019
Poor Choice of Materials By Costa

As many customers mentioned, the design of this feeder is good-but the metal used rusted. Not on the outside, rather the underside that is in direct contact with the nectar, inspite of regular cleaning. I never saw a single woodpecker or humming bird drink from this feeder. They drained older feeders in my yard. Luckily, the birds knew to stay away from the black rusty nectar. I have never experienced this before. The burden to recall the item should be on the merchant. Insistence that the customer retained their receipt is weak.

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

We are sorry to hear about this experience and would like to know more. The feeder is covered by our 30-day guarantee and a 1-year replacement policy. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance, we're happy to help!

Review Rate
Review posted on swww.perkypet.com
May 5, 2019
Rusted inside By Kathy

Bought last year cleaned often but still rusted inside no longer have recept and it was my best hummingbird feeder that attracted them. Really bummed me out bought for Mom which is a homebound demenisa pashent which loves watching hummingbirds.

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

Hello,

We're sorry to hear that the feeder has rusted! It is covered by our 30-day guarantee and a 1-year replacement policy. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance, we're happy to help!

Review Rate
Review posted on swww.perkypet.com
April 9, 2019
Rusting metal a danger to hummingbirds By Jeff

The hummingbirds loved the red color, but a year after purchase the metal bottom is rusting. We're not using it anymore out of concern for the health of the birds. If the manufacturer knew about the potential to quickly rust, they should offer a warranty long enough to cover the defect.

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

We are sorry to hear that your feeder is rusting! Our feeders are all covered by a 1-year replacement policy. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance. We are happy to help!

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