Items 21 to 30 of 114 total

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Most Recent Customer Reviews

Items 21 to 30 of 114 total

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Review posted on swww.perkypet.com
March 20, 2019
It leaks By Bill Butterfield

Liked the design of this one with the little foot rest and having the red mason jar to attract the birds however as soon as I got fluid in it and hung it out on my patio, outside of attracting hummingbirds immediately, the only thing is has done is constantly dripped from between the metal pan that holds the fluid and the metal part with the flowers that they drink out of. This piece needs to screw together with a rubber gasket in between to prevent all of the fluid from leaking out....or something. Do you have any red color glass feeders where the bottom part is only 1 piece that screws on?

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

We are sorry to hear about this experience! These comments have been shared with our Product Managers. To help prevent leaking feeders, we recommend hanging them out of direct sunlight, and making sure the they are closed tightly when assembled. These feeders are covered by our 30-day guarantee and a 1-year replacement policy. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance.

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Review posted on swww.perkypet.com
March 4, 2019
Very repeatedly disappointed By Avian advocate

So disappointed with your hummingbird feeders- my first two rusted and I let you know after the second one as I see many others have done. I to took photos to show my concern. You replaced it right away saying you have taken these concerns to your management. BUT the replacement feeder, the third I have owned, did the same thing in less than 6 months... you really don’t appear to be making improvements... I am soooo sad you have no concern for the health of hummingbirds as well as have no care for the fact these things get thrown away contributing to our landfill problem... it is a shame you seem to think you can just keep replacing something that ultimately just gets thrown in the trash.

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

Thank you for sharing this feedback, and we are sorry to hear about this experience. All feedback is given to our Product Managers, and feeders are evaluated and updated on a regular basis. We have shared these additional comments with them, please feel free to contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance.

Review Rate
Review posted on swww.perkypet.com
February 23, 2019
Great feeder, rusting issues By JB

This is the best hummingbird feeder out there, easy to clean, the birds love it BUT I have to give it one star because unfortunately the paint that makes the inside rust resistant peels after a season of use and then the rust takes over. I don't have my receipt anymore and I only need replacement parts anyway. My hope is the company works on a revised feeder where the paint does not peel off. Thanks!

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

Thank you for taking the time to provide us with this feedback! We have shared these comments with our Product Managers, and want to assure you that our feeders undergo product reviews and upgrades on a consistent basis. All of our feeders are covered by our 30-day guarantee and 1-year replacement policy.

Review Rate
Review posted on swww.perkypet.com
January 15, 2019
Rusty By SPinBC

Really should just be ornamental. We didn't even get through one summer before the rust got too bad to use.

Response From Perky-Pet®
Kathryn : Consumer Relations Representative

We are sorry to hear about this experience. These feeders are rust-resistant, and are covered by our 30-day guarantee and 1-year replacement policy. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for assistance. We are happy to help!

Review Rate
Review posted on swww.perkypet.com
November 3, 2018
The rust will ruin the food, and you'll waste your time waiting and watching. By Mike&Oats

Avoid like the plaque, 'cause that's what hummingbirds do. Mine rusted (BADLY) on the inside, spoiling the food. Now I know why hummingbirds abandoned me after a few weeks. The rust will poison the food. Don't be fooled!

Response From Perky-Pet®
Jennifer : Consumer Relations Representative

Hello,

We are very sorry to hear of this experience! How often was the feeder cleaned? In order to keep the feeder inviting, we recommend cleaning the feeder at least twice a week, more often in warmer climates.

Our products are covered by a 30 day satisfaction guarantee and a one year warranty with a copy of the purchase receipt. Please feel free to contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for further assistance. We are happy to help!

Review Rate
Review posted on swww.perkypet.com
October 4, 2018
Rusted Hummingbird Feeder By eelaron

Very disappointed with this feeder. Looks pretty but after using it for a couple months the bottom completely rusted and turned the hummingbird necter black. The hummingbirds wanted nothing to do with it. I will try to take back to Lowes. Hopefully I can exchange it. From all the reviews I read sounds like you guys really need to do away with this type of feeder.

Response From Perky-Pet®
Jennifer : Consumer Relations Representative

Hello,

We are sorry to hear of this experience! It is important to clean the feeder at least twice a week, replacing the nectar with fresh nectar each time. This will keep the feeder inviting and help prevent this experience.

Our products are covered by a one year warranty with a copy of the purchase receipt. Please feel free to contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for further assistance.

Review Rate
Review posted on swww.perkypet.com
September 17, 2018
Please offer stainless steel replacement. By Katherine

I vote for a stainless steel replacement part: I too had the rust problem, but question what might leach from plastic feeders, too.

Response From Perky-Pet®
Jennifer : Consumer Relations Representative

Hello Katherine,

Thank you for taking the time to provide this feedback! While replacement parts are not available for our feeders, we appreciate your interest and have shared this information with our Product Managers. Please keep in mind our feeders are covered by a 30 day return policy and a one year warranty with a copy of the purchase receipt. Our Consumer Relations Team can be reached at 1-855-PERKYPET (1-855-737-5973) for additional assistance.

Review Rate
Review posted on swww.perkypet.com
August 23, 2018
Round Two ... By Wendy M

After sending pictures of my rusted feeder base, customer service sent a replacement. However, despite very frequent cleaning (above recommended 2 times a week), as well as not being in direct sun, the replacement feeder now has the same issue after using it for only 4.5 months. The base smells funny, even with frequent cleaning. This smell taints the nectar and causes it to smell funny and hummers refuse to drink from it. After reading all of the reviews with the same complaints/issues, I am quite baffled as to why they keep making and selling this model. The replacement is now going in the trash.

Response From Perky-Pet®
Jennifer : Consumer Relations Representative

Hello Wendy,

Thank you for providing this feedback! We are very sorry for this unusual experience and have shared these comments with our Product Managers. All feedback is used to help us make our products even better!

Please feel free to contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) with any questions or for additional assistance.

Review Rate
Review posted on swww.perkypet.com
August 21, 2018
Worthless for the price By Judy

I loved the idea of a RED glass jar. So I bought this one on June 5, 2018. I really want to keep my feeders sterile as I have a lot of birds and usually put up 2 or more feeders. Much to my surprise, this was not red glass it was a red FILM covered jar that started to peel away shortly after my 30 days were up. I change feeders every 4 days and the set of 2-3 is changed every other week. So much to my surprise I had only used this jar a few times. And because of this, I feel like I was scamed.

Response From Perky-Pet®
Jennifer : Consumer Relations Representative

Hello Judy,

Thank you for taking the time to provide this feedback! The red color on this feeder is painted glass; we apologize for any confusion. Your satisfaction with your purchase is important to us and we would like to make this right. Our feeders are covered by a one year warranty with a copy of the purchase receipt. Please feel free to contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for further assistance.

Review Rate
Review posted on swww.perkypet.com
August 14, 2018
Poor quality By Sissy

My feeder bottom also rusted....disappointed. And I also wish it had a replacement available....only a red plastic one. I cleaned/refilled the feeder every 3 days...still rusted. I went back to my red plastic Walmart feeder.

Response From Perky-Pet®
Jennifer : Consumer Relations Representative

Hello,

I'm sorry to hear your experience with this feeder did not reflect our high quality standards. This feeder is backed by a 30 day satisfaction guarantee and 1 year warranty. Please contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) at your convenience, so we may work toward a resolution.

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