- Product Review (submitted on August 13, 2018):
I can't get the bottom platform to pull down on either of the 2 guards I bought. They're stuck no matter how hard I pull or how I try to unpry it from the main body. I'd not recommend this item as I now have 2 products I can't use.
Response From Perky-Pet®Jennifer : Consumer Relations Representative
Thank you for providing this feedback! We are very sorry for this unusual experience and would like to make it right. Our products are covered by a 30 day return policy and a one year warranty with a copy of the purchase receipt. Please feel free to contact our Consumer Relations Team at 1-855-PERKYPET (1-855-737-5973) for further assistance.