More Birds® Bird Health Diamond Glass Hummingbird Feeder with Ant Moat - 30 oz - All Questions

More Birds® Bird Health Diamond Glass Hummingbird Feeder with Ant Moat - 30 oz
Model
37IN-DIA
Do you have replacement parts for the soft ports? They are deteriorating and it's the only part that needs to be replaced. Great feeder otherwise.
Question by: Jennifer White on Oct 30, 2024, 9:19 AM
Replacement parts are not available.
Answer by: Kristen on Oct 30, 2024, 12:27 PM
Can I buy the plastic detachable base separately? The glass bottle is fine, but the plastic base is broken due to mice eating the white flowers and soft silicone ports while it was stored over the winter.
I have had the feeder for 2 years and is my best hummingbird feeder by far.
I have had the feeder for 2 years and is my best hummingbird feeder by far.
Question by: Tom Zungailia on Apr 27, 2025, 11:04 AM
Thank you for reaching out and for your kind words about our hummingbird feeder. We're so glad to hear it’s been your favorite for the past two years!
We’re sorry to hear that the plastic base was damaged while in storage. Unfortunately, we do not sell replacement parts separately at this time. We understand this may be disappointing, especially since the glass bottle is still in great condition.
If there's anything else we can assist you with or if you're interested in purchasing a new feeder, please don’t hesitate to reach out. We truly appreciate your support and hope you’ll continue to enjoy visits from your hummingbird friends this season.
We’re sorry to hear that the plastic base was damaged while in storage. Unfortunately, we do not sell replacement parts separately at this time. We understand this may be disappointing, especially since the glass bottle is still in great condition.
If there's anything else we can assist you with or if you're interested in purchasing a new feeder, please don’t hesitate to reach out. We truly appreciate your support and hope you’ll continue to enjoy visits from your hummingbird friends this season.
Answer by: Kimberly (Admin) on Apr 29, 2025, 8:23 AM