Perky-Pet® AntGuard® - All Questions
Perky-Pet® AntGuard®
$10.79
Model
245L
How long should the ant guard last
Question by: Richard Kozma on Nov 9, 2018, 7:00 PM
We recommend replacing the repellent each season.
Answer by: Woodstream (Admin) on Nov 11, 2018, 7:00 PM
I bought 2 ant guards this year from 2 different stores. In both cases the lower baffle was in the lowered “open” position. Does this mean that the repellent will be somewhat exhausted due to exposure to air while it sat on the store shelf? I’ve used your ant guards in the past and the baffle has always been firmly positioned in the closed position.u
Question by: Susan on Apr 30, 2025, 6:55 AM
Thank you for reaching out and for your continued use of our Ant Guards.
We’d like to look into this matter further to ensure you receive the best possible product experience. Please give us a call so we can assist you directly:
Perky-Pet Customer Service
1-855-737-5973
Monday – Friday, 8:30 AM – 7:00 PM EST
We appreciate your feedback and look forward to speaking with you.
Best regards,
We’d like to look into this matter further to ensure you receive the best possible product experience. Please give us a call so we can assist you directly:
Perky-Pet Customer Service
1-855-737-5973
Monday – Friday, 8:30 AM – 7:00 PM EST
We appreciate your feedback and look forward to speaking with you.
Best regards,
Answer by: Kimberly (Admin) on Apr 30, 2025, 11:02 AM
Can I preserve an "extra" PP Ant Guard for next season use - by keeping the lower baffle firmly closed? Never use
Question by: Vicki Cowans on May 12, 2025, 12:52 PM
Hi, thank you for reaching us. This product should last several years if it wasn't opened. Once opened, it should be replaced each season.
Answer by: Guillermo (Admin) on May 13, 2025, 3:53 PM
Can I buy replacement discs or must the entire unit be replaced annually?
Thank you
Thank you
Question by: Kathy on Jun 17, 2025, 11:49 AM
Thank you for reaching out! We do not offer replacement discs.
Answer by: Kimberly (Admin) on Jun 17, 2025, 3:38 PM
We have used the perky pet ant guard for over 5 years and have recommended it to our friends however this year it has not worked. Could you speculate as to why this might be?
Question by: Kathie Nett on Jun 26, 2025, 11:10 AM
It may be due to expired active ingredients, extreme weather, or ants finding a bypass route. Replacing the AntGuard is recommended yearly for best results.
Answer by: Brandon (Admin) on Jul 1, 2025, 9:39 AM
Is there a trick to opening the lower baffle?
Question by: Donna on Jul 3, 2025, 7:43 PM
Thank you very much for contacting us.
There is no trick or need to open the lower baffle of the AntGuard® (model 245L). The permethrin inside is securely enclosed within the dome and is not designed to be opened or replaced. For safety and hygienic reasons, we do not recommend opening the unit.
The product is effective as is, and once opened, it should be replaced each season for best results. If you have any other questions, it would be our pleasure to assist you.
There is no trick or need to open the lower baffle of the AntGuard® (model 245L). The permethrin inside is securely enclosed within the dome and is not designed to be opened or replaced. For safety and hygienic reasons, we do not recommend opening the unit.
The product is effective as is, and once opened, it should be replaced each season for best results. If you have any other questions, it would be our pleasure to assist you.
Answer by: Karla (Admin) on Jul 4, 2025, 1:42 PM
Can you just buy the disks & replace them or do you have to buy the whole thing. I have one I bought & used a few years ago.
Question by: Nancy on Aug 6, 2025, 4:30 PM
Thank you for your question!
We don't sell replacement parts, so you'd need to purchase a whole new unit.
We don't sell replacement parts, so you'd need to purchase a whole new unit.
Answer by: Karla (Admin) on Aug 6, 2025, 4:54 PM
Why aren't the directions posted on this site in English? I can't read Spanish
Question by: Greg Donahoo on Aug 16, 2025, 12:51 PM
Thank you for your feedback. We apologize for the inconvenience of the directions being in Spanish.
Here are the English directions for the Perky-Pet AntGuard:
It easily mounts in-line above hanging hummingbird or oriole feeders. To install, extend the lower baffle of the dome, then attach the AntGuard below your hook and above your feeder. Do not hang with feeders weighing more than 10 lbs.
Here are the English directions for the Perky-Pet AntGuard:
It easily mounts in-line above hanging hummingbird or oriole feeders. To install, extend the lower baffle of the dome, then attach the AntGuard below your hook and above your feeder. Do not hang with feeders weighing more than 10 lbs.
Answer by: Karla (Admin) on Aug 18, 2025, 1:10 PM
In one of the questions someone asked was that their perky pet ant guard they just bought didn't work. Your reply was, "It may be due to expired active ingredients, extreme weather, or ants finding a bypass route. Replacing the AntGuard is recommended yearly for best results." I too this year bought the perky pet ant guard and it did not work either. At the store I noticed the box was dusty. Now that could be from it sitting there for years not sold or in the warehouse. I bought it none the less and the ants were not bothered by it. No, it wasn't extreme weather, nor did the ants bypass it (I watched the ant trail). So, now I'm out the money for a product that is not effective. From reading your reply to another question, the product can have expired ingredients. Could you please make a change to your product/box. Please start placing a manufactured date (the date the product was made and boxed) on the box or even an expiration date so that consumers can see if they are buying an old and possible expired ingredient product or a newly manufactured product. If a product can have an ingredient expire, then that should be noted on the box. If your next reply would be that the ingredient will not expire until the product is separated and now the ingredients are exposed, that still does not help because there is the possibility that someone opened the product. That is why I suggest putting the date the product (ingredients) was made and boxed. Knowing this date will allow consumers to know if the product has been sitting around for a while. Though this is not a question, I do expect a reply and hopefully a reply that the company will take action and start putting the manufactured/assembly date of the product. Thank you.
Question by: cathy on Sep 29, 2025, 5:23 PM
Hi, thank you for reaching us. Thank you for your suggestions. These will be evaluated by the proper department. I'm sorry that the product didn't work as expected. Please give us a call at 1-855-737-5973, from Monday to Friday, from 8:30 am to 7 pm EST, for a replacement.
Answer by: Guillermo (Admin) on Sep 30, 2025, 8:54 AM
How can I decode the Lot number on the aunt guard box to determine when it was manufactured?
Is this an old product or fairly fresh? The Lot number on my box is: L 121423
Is this an old product or fairly fresh? The Lot number on my box is: L 121423
Question by: Rachel on May 5, 2026, 5:34 PM
The lot number is used for internal production tracking, but it is not intended to be decoded by consumers into a manufacture date. Based on the lot code format you provided, your Perky-Pet® Ant Guard does not appear to be unusually old.
As long as the product packaging is sealed and the item is in good condition, it should perform as intended.
As long as the product packaging is sealed and the item is in good condition, it should perform as intended.
Answer by: Walter Sandoval (Admin) on May 6, 2026, 11:29 AM
