Perky-Pet® Smart Camera Squirrel-Resistant Bird Feeder - All Questions
Perky-Pet® Smart Camera Squirrel-Resistant Bird Feeder
Special Price
$129.99
Regular Price
$185.99
Model
SPCAM
I just bought your SQUIRREL STUMPER at Home Depot on March 27. It has NOT kept the squirrels away, in fact, I can send you a photo of the little pest upside down hanging off the feeder eating. He has also removed the cover which I taped several times. This is false advertisement and apparently was not tested before. Can I get a refund? I paid $18.97 for it plus tax.
Question by: Fran Collins on Apr 5, 2025, 5:09 PM
Thank you for reaching out to us about your recent purchase of the SQUIRREL STUMPER from Home Depot. We’re sorry to hear that you’ve had trouble with the product and that it hasn’t been effective in keeping the squirrels away as expected.
We always aim to provide quality products, and we regret that this one did not meet your expectations. However, as the purchase was made at Home Depot, we recommend reaching out to the store directly for a refund. They should be able to assist you with returning the product and processing a refund for your purchase of $18.97 plus tax.
We always aim to provide quality products, and we regret that this one did not meet your expectations. However, as the purchase was made at Home Depot, we recommend reaching out to the store directly for a refund. They should be able to assist you with returning the product and processing a refund for your purchase of $18.97 plus tax.
Answer by: Kimberly (Admin) on Apr 9, 2025, 4:05 PM
Where can I view snap shots and videos taken with the perky pet camera
Question by: Mary Jane on Apr 9, 2025, 5:08 PM
Thank you for reaching out about your Perky-Pet® Smart Camera Squirrel-Resistant Bird Feeder.
To view snapshots and videos taken by your camera, please use the Media option in your app. Here’s how it works:
Photos: The Photo section will display recent photos taken by the camera. Please note, these photos will expire within seven days unless they are tagged as a Favorite.
Videos: Similarly, the Video section will show recent videos, and they will also expire within seven days unless marked as a Favorite.
Expiring Media: The Expiring section will show you any photos or videos that are set to expire within three days unless saved as a Favorite.
We hope this helps you manage your media effectively! If you need any additional assistance or have further questions, don’t hesitate to get in touch.
To view snapshots and videos taken by your camera, please use the Media option in your app. Here’s how it works:
Photos: The Photo section will display recent photos taken by the camera. Please note, these photos will expire within seven days unless they are tagged as a Favorite.
Videos: Similarly, the Video section will show recent videos, and they will also expire within seven days unless marked as a Favorite.
Expiring Media: The Expiring section will show you any photos or videos that are set to expire within three days unless saved as a Favorite.
We hope this helps you manage your media effectively! If you need any additional assistance or have further questions, don’t hesitate to get in touch.
Answer by: Kimberly (Admin) on Apr 10, 2025, 10:14 AM
Feeder was working but stopped. Recharged the camera now won’t work?
Question by: Brenda Shepherd on May 21, 2025, 12:53 PM
Thank you very much for contacting us.
Please try charging the camera, as the issue may be due to the battery being fully drained. The camera typically takes 2–3 hours to fully charge, and a solid red light will indicate that it’s charging. Once fully charged, the light will turn off.
You can also monitor the battery level through the Perky-Pet App or by checking the camera itself. A blinking red LED every 10 seconds means the battery is low.
If, after charging, the camera still does not power on, please call us at 855-737-5973.
It would be our pleasure to assist you.
Please try charging the camera, as the issue may be due to the battery being fully drained. The camera typically takes 2–3 hours to fully charge, and a solid red light will indicate that it’s charging. Once fully charged, the light will turn off.
You can also monitor the battery level through the Perky-Pet App or by checking the camera itself. A blinking red LED every 10 seconds means the battery is low.
If, after charging, the camera still does not power on, please call us at 855-737-5973.
It would be our pleasure to assist you.
Answer by: Karla (Admin) on May 21, 2025, 3:42 PM
I’m excited about your Pesky-Pet Smart Camera Feeder. I’m considering buying one instead of a knock-off elsewhere. Two Questions.
1) How long does the battery last? I noticed other smart feeders use solar power.
2) Due to WIFI, I want to install it on our back porch (router in kitchen). I don’t want to install it directly on the front porch, plus I would still like eye-level from kitchen window. However, From what I gather, it appears a 45–60-degree extended deck hook may work, but I don't see one on your website. Do you have recommendations? You should consider a YouTube with installation ideas. In fact, that is my primary hold-up.
1) How long does the battery last? I noticed other smart feeders use solar power.
2) Due to WIFI, I want to install it on our back porch (router in kitchen). I don’t want to install it directly on the front porch, plus I would still like eye-level from kitchen window. However, From what I gather, it appears a 45–60-degree extended deck hook may work, but I don't see one on your website. Do you have recommendations? You should consider a YouTube with installation ideas. In fact, that is my primary hold-up.
Question by: Grant Hoover on May 27, 2025, 10:12 AM
Hi, thank you for your questions. The smart cameras are not solar powered and need to be recharged. For WiFi, you should place the feeder within at least 50 ft of your router.
Answer by: Victor on May 27, 2025, 5:29 PM
How do I invite others to my camera so they receive alerts and can view events? I have the bird seed camera feeder.
Question by: Jim on Jun 6, 2025, 10:16 AM
Thank you for reaching out about sharing your Smart Camera Bird Feeder. We're happy to help you get others set up to receive alerts and view events.
You can share your camera feeder with up to three additional people. Here's how:
Step-by-Step: How to Share Your Feeder
Ensure the other person has the Perky-Pet® app and an active account.
Open the app and go to the “Live” section.
Tap the Share option (you’ll see a people icon in the top right corner).
Choose what access to share.
You can allow:
Live Preview
Feeder Settings
Media Capture
(All are selected by default.)
Select how you want to share the feeder:
QR Code (expires in 2 hours) – Ideal if you’re together in person.
The other person opens the app, taps the “+” sign, selects Join a Feeder, and scans your QR code.
Ensure they allow app permissions during setup.
Member Invitation (via email) – Best if you're not physically together.
Enter the email address they used to sign up for their Perky-Pet account.
They’ll receive an invitation to accept in their app.
You can share your camera feeder with up to three additional people. Here's how:
Step-by-Step: How to Share Your Feeder
Ensure the other person has the Perky-Pet® app and an active account.
Open the app and go to the “Live” section.
Tap the Share option (you’ll see a people icon in the top right corner).
Choose what access to share.
You can allow:
Live Preview
Feeder Settings
Media Capture
(All are selected by default.)
Select how you want to share the feeder:
QR Code (expires in 2 hours) – Ideal if you’re together in person.
The other person opens the app, taps the “+” sign, selects Join a Feeder, and scans your QR code.
Ensure they allow app permissions during setup.
Member Invitation (via email) – Best if you're not physically together.
Enter the email address they used to sign up for their Perky-Pet account.
They’ll receive an invitation to accept in their app.
Answer by: Kimberly (Admin) on Jun 6, 2025, 11:57 AM
what are the dimensions of the feeder itself I couldn’t find anywhere where they are shown Did I miss them
Question by: larry walls on Oct 22, 2025, 11:09 AM
The dimensions of the feeder are 9.25" long x 10.6" wide x 15.9" high inches.
Answer by: Karla (Admin) on Oct 23, 2025, 5:13 PM
