Perky-Pet® Smart Camera Squirrel-Resistant Bird Feeder - All Questions
Perky-Pet® Smart Camera Squirrel-Resistant Bird Feeder
Model
SPCAM
I just bought your SQUIRREL STUMPER at Home Depot on March 27. It has NOT kept the squirrels away, in fact, I can send you a photo of the little pest upside down hanging off the feeder eating. He has also removed the cover which I taped several times. This is false advertisement and apparently was not tested before. Can I get a refund? I paid $18.97 for it plus tax.
Question by: Fran Collins on Apr 5, 2025, 5:09 PM
Thank you for reaching out to us about your recent purchase of the SQUIRREL STUMPER from Home Depot. We’re sorry to hear that you’ve had trouble with the product and that it hasn’t been effective in keeping the squirrels away as expected.
We always aim to provide quality products, and we regret that this one did not meet your expectations. However, as the purchase was made at Home Depot, we recommend reaching out to the store directly for a refund. They should be able to assist you with returning the product and processing a refund for your purchase of $18.97 plus tax.
We always aim to provide quality products, and we regret that this one did not meet your expectations. However, as the purchase was made at Home Depot, we recommend reaching out to the store directly for a refund. They should be able to assist you with returning the product and processing a refund for your purchase of $18.97 plus tax.
Answer by: Kimberly (Admin) on Apr 9, 2025, 4:05 PM
Where can I view snap shots and videos taken with the perky pet camera
Question by: Mary Jane on Apr 9, 2025, 5:08 PM
Thank you for reaching out about your Perky-Pet® Smart Camera Squirrel-Resistant Bird Feeder.
To view snapshots and videos taken by your camera, please use the Media option in your app. Here’s how it works:
Photos: The Photo section will display recent photos taken by the camera. Please note, these photos will expire within seven days unless they are tagged as a Favorite.
Videos: Similarly, the Video section will show recent videos, and they will also expire within seven days unless marked as a Favorite.
Expiring Media: The Expiring section will show you any photos or videos that are set to expire within three days unless saved as a Favorite.
We hope this helps you manage your media effectively! If you need any additional assistance or have further questions, don’t hesitate to get in touch.
To view snapshots and videos taken by your camera, please use the Media option in your app. Here’s how it works:
Photos: The Photo section will display recent photos taken by the camera. Please note, these photos will expire within seven days unless they are tagged as a Favorite.
Videos: Similarly, the Video section will show recent videos, and they will also expire within seven days unless marked as a Favorite.
Expiring Media: The Expiring section will show you any photos or videos that are set to expire within three days unless saved as a Favorite.
We hope this helps you manage your media effectively! If you need any additional assistance or have further questions, don’t hesitate to get in touch.
Answer by: Kimberly (Admin) on Apr 10, 2025, 10:14 AM
