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Smart Camera Returns

Customer Full Name

Phone #

Email Address

Street Address 1

Street Address 2

City

State

Zip Code

Freshdesk Ticket #

Type of Phone

Phone Software Version

iPhone iOS Version or Android Version

Description of Problem:

Please describe if they are seeing any lights blinking, if so what colors, did they try to power cycle camera, did they pin RST camera, etc...

Troubleshooting Completed

Was UPS Label sent to Customer

Yes

UPS Tracking Number

What items are being returned

Camera Only

HBCAM

SPCAM